Website support
Support after launch, with no lock-in
A website is never really finished: hours change, prices move, new products arrive. A monthly support plan is optional, not required, and your domain, hosting, and accounts stay in your name regardless. Leave any time, with your code going with you.
What's included
- Monthly updates and monitoring, with a stated response time
- Hours, prices, and product changes handled for you
- One person who actually knows your site, not a support queue
- No card details ever touch our servers, Stripe handles every payment
- Two-factor sign-in on every system that touches your data
- Your domain, hosting, and accounts stay in your name from day one
Frequently asked questions
You do, once the build is paid for. We keep the underlying template and license it to you. Your domain, hosting, Stripe, and delivery accounts are in your name from day one.
Today we make changes such as hours, prices, and products for you under the support plan, with a response time written into your agreement.
Card payments are handled by Stripe, not us. Orders and enquiries go to the inbox you choose. We keep a list of every provider that touches data, and we share it with you.